Disclaimer
VegRat Disclaimer
Effective Date: 21 July 2026
This Disclaimer applies to the VegRat website, mobile application, and all related services operated by Veggies Services Enterprises under the brand name VegRat ("VegRat", "Company", "we", "our", or "us").
By accessing or using the VegRat Platform, you acknowledge and agree to this Disclaimer.
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1. General Information
The information provided on the VegRat Platform is for general informational and shopping purposes only. While we strive to ensure that all information is accurate and up to date, VegRat makes no guarantees regarding the completeness, accuracy, reliability, or availability of any content.
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2. Product Information
We make every reasonable effort to ensure that product descriptions, images, prices, weights, ingredients, nutritional information, and availability are accurate.
However:
- Product packaging may differ from the images displayed.
- Manufacturers may update packaging or ingredients without prior notice.
- Minor errors or omissions may occasionally occur.
- Customers should always read the product label before use or consumption.
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3. Fresh Produce Disclaimer
Fresh fruits and vegetables are natural agricultural products.
Variations in:
- Size
- Shape
- Colour
- Weight
- Ripeness
- Texture
are natural and do not indicate poor quality or defects.
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4. Availability Disclaimer
Products displayed on the Platform may become unavailable due to inventory limitations, supplier issues, seasonal availability, or unforeseen circumstances.
VegRat reserves the right to substitute, cancel, or modify orders where necessary.
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5. Pricing Disclaimer
Although every effort is made to maintain accurate pricing, typographical errors, technical issues, or system failures may occasionally result in incorrect prices.
VegRat reserves the right to cancel or modify any order placed using an incorrect price, even after order confirmation. In such cases, any eligible payment received will be refunded.
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6. Delivery Disclaimer
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery may be affected by:
- Weather conditions
- Traffic
- Public holidays
- Government restrictions
- Technical failures
- High demand
- Force Majeure events
VegRat shall not be liable for delays beyond its reasonable control.
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7. Health & Allergy Disclaimer
VegRat does not manufacture most products sold on the Platform.
Customers with allergies, dietary restrictions, or medical conditions should carefully review product labels and consult a qualified healthcare professional before consuming any product.
VegRat is not responsible for allergic reactions or health issues arising from product consumption.
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8. Third-Party Services
The Platform may contain links to or integrate third-party services, including payment gateways, logistics providers, and external websites.
VegRat does not control and is not responsible for the content, services, security, or privacy practices of third parties.
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9. External Links
Links to third-party websites are provided solely for user convenience.
Their inclusion does not imply endorsement or approval by VegRat.
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10. Technical Disclaimer
VegRat does not warrant that the Platform will always be:
- Error-free
- Uninterrupted
- Virus-free
- Secure
- Compatible with every device
Temporary interruptions may occur due to maintenance, upgrades, or technical issues.
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11. Limitation of Liability
To the maximum extent permitted by applicable law, VegRat, its owners, employees, franchise partners, suppliers, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Platform or the purchase of products.
Where liability cannot be excluded by law, VegRat's maximum liability shall generally not exceed the value of the affected order.
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12. No Professional Advice
Information provided on the Platform, including nutritional or product-related content, is for general information only and should not be considered medical, legal, financial, or professional advice.
Users should seek advice from qualified professionals where appropriate.
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13. Changes to This Disclaimer
VegRat reserves the right to modify or update this Disclaimer at any time without prior notice.
The latest version will always be available on the VegRat website and mobile application.
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14. Governing Law
This Disclaimer shall be governed by the laws of India.
Any disputes arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat.
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15. Contact Information
VegRat
Operated by Veggies Services Enterprises
Email: support@vegrat.com
Website: https://vegrat.com
For any questions regarding this Disclaimer, please contact our Customer Support through the VegRat app, website, or official communication channels.